cae67 Privacy Policy
Your personal data belongs to you. This Privacy Policy explains precisely what information cae67 collects from players in Bangladesh, how that information is used, how long it is retained, who it may be shared with, and what rights you hold over your own data at every stage of your relationship with the platform.
Information We Collect
cae67 collects personal data only where that data is necessary to provide the platform's services, comply with legal obligations, or improve the player experience. We do not collect data we do not need.
Registration Data
When you create a cae67 account, we collect the information you provide directly: your full legal name, date of birth, email address, mobile phone number, and preferred payment method. This data is required to create and maintain your account, verify your identity as part of our Know Your Customer (KYC) process, and ensure that you meet the minimum age requirement of 18 years.
Identity Verification Documents
To comply with our KYC obligations and to process withdrawal requests, cae67 may request copies of government-issued identity documents such as your National ID card, passport, or driving licence. We may also request proof of address, such as a utility bill or bank statement dated within the last three months. These documents are collected, stored, and processed solely for the purposes of identity verification and fraud prevention. They are not used for any marketing purpose and are not shared with third parties except where required by law or where necessary to complete a withdrawal transaction through your chosen payment provider.
Transaction & Payment Data
cae67 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, bonus credits, wager amounts, and game round outcomes. We do not store full payment account credentials (such as bKash PINs or Nagad passwords) — payment authentication is handled entirely by the respective mobile financial service provider. We do retain transaction reference numbers, amounts, timestamps, and the payment method type for accounting, fraud detection, and dispute resolution purposes.
Gameplay & Behavioural Data
We collect data about how you use the cae67 platform, including the games you play, the bets you place, the sports markets you browse, session duration, login timestamps, and in-platform navigation patterns. This data is used for responsible gaming monitoring, platform improvement, and — where you have opted in — personalised promotions. It is never sold to third parties for advertising purposes.
Device & Technical Data
When you access cae67, our servers automatically record certain technical information: your IP address, browser type and version, operating system, device type (mobile or desktop), and referring URL. This data is collected to maintain platform security, detect fraudulent access patterns, and ensure compatibility across devices commonly used by players in Bangladesh.
Communications Data
If you contact cae67 customer support via email or live chat, we retain a record of that correspondence, including your messages and our responses. This allows us to provide consistent support and to resolve disputes accurately. Support records are retained for a period of five years from the date of the interaction.
- Full payment account PINs or passwords
- Biometric data beyond document photos
- Social media passwords or access tokens
- Data from minors under 18 years of age
- Sensitive religious or political beliefs
| Data Category | Required? |
|---|---|
| Full name & date of birth | Mandatory |
| Email & mobile number | Mandatory |
| National ID / passport | KYC required |
| Transaction records | Mandatory |
| Gameplay & session data | Automatic |
| Device & IP data | Automatic |
| Marketing preferences | Optional |
How We Use Your Data
cae67 processes your personal data on the basis of one of the following lawful grounds: (a) the processing is necessary to perform the contract between you and cae67 (i.e., providing the platform's gaming and betting services); (b) the processing is necessary for compliance with a legal obligation; (c) the processing is in our legitimate interests, provided those interests are not overridden by your rights; or (d) you have given your explicit consent, which may be withdrawn at any time.
Service Provision
The primary purpose for which we process your data is to provide you with access to the cae67 platform — including account management, cricket betting, slot games, live casino, Gold Toad Fishing, and the Finance / Wallet service. Without processing the data listed in the previous section, we cannot deliver these services or ensure that your account is secure and your funds are properly managed.
Identity Verification & Fraud Prevention
We use your registration data, identity documents, and device information to verify your identity, confirm your age, and detect fraudulent activity. This includes cross-referencing transaction patterns against known fraud signals, checking for duplicate accounts, and flagging unusual login behaviour such as access from multiple IP addresses within a short time window. This processing is necessary both to fulfil our contractual obligations to you and to comply with applicable legal requirements.
Responsible Gaming Monitoring
cae67 takes its responsible gaming obligations seriously. Your gameplay data, deposit history, and session patterns are analysed to identify signs of problem gambling behaviour, such as rapidly escalating bet sizes, extended unbroken sessions, or frequent failed withdrawal requests. Where such patterns are detected, our responsible gaming team may contact you proactively to offer support tools, including deposit limits, cool-off periods, or self-exclusion. Full details of available tools are described on the Responsible Gaming page.
Customer Support
Your account data and communications history are used to resolve support queries, investigate disputes, and provide consistent assistance across multiple interactions. Support agents access only the data required to handle your specific query.
Marketing Communications
Where you have opted in to receive promotional communications, we may use your email address and on-platform notification preferences to send you details of relevant bonuses, seasonal promotions (such as those tied to Eid, Pohela Boishakh, BPL season, or IPL season), and platform updates. You may withdraw your consent to marketing communications at any time by contacting . Withdrawal of marketing consent does not affect the lawfulness of any prior processing.
Legal & Regulatory Compliance
cae67 may process and disclose your personal data where required by applicable law, court order, or lawful request from a competent authority. In such cases, we disclose only the minimum data necessary to comply with the specific legal obligation.
Data Sharing & Third Parties
cae67 does not sell your personal data to any third party under any circumstances. We share data only with the categories of recipients described below, and only to the extent necessary for the stated purpose.
Payment Service Providers
To process deposits and withdrawals, cae67 must share transaction data — including your registered mobile number and the transaction amount — with the payment service provider you select (bKash, Nagad, Rocket, or Upay). This sharing is necessary to execute the payment instruction you have given us. Each payment provider operates under its own privacy policy and data retention rules. cae67 is not responsible for the data practices of third-party payment providers once a transaction handoff has occurred.
Identity Verification Partners
Where automated identity verification is used, cae67 may share your name, date of birth, and identity document image with a certified KYC verification partner. These partners are contractually obligated to process your data solely for verification purposes and to apply security standards equivalent to those maintained by cae67 itself.
Game Content Providers
Slot and live casino games on the cae67 platform are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a pseudonymous player identifier and game session data for the purposes of game delivery, fairness auditing, and technical support. They do not receive your name, contact details, or financial data.
Legal & Regulatory Authorities
cae67 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, or where we believe in good faith that such disclosure is necessary to prevent fraud, protect the safety of any person, or enforce our Terms & Conditions.
Business Transfers
In the event that cae67 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is processed under a new controller.
Data Sharing Summary
- Payment providers — Transaction execution only
- KYC partners — Identity verification only
- Game studios — Pseudonymous session data only
- Legal authorities — When required by law
- Advertisers — Never
- Data brokers — Never
cae67 does not sell, rent, or trade your personal data to any marketing company, data broker, or advertising network. Your data is used exclusively to provide and improve our services to you.
Data Retention & Storage
Retention Periods
cae67 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal obligations. The following standard retention periods apply:
- Account registration data: Retained for the lifetime of the account and for a minimum of five years after account closure, in line with standard financial record-keeping obligations.
- Identity verification documents: Retained for five years from the date of verification, or five years from account closure, whichever is later.
- Transaction records: Retained for seven years from the date of the transaction to satisfy accounting and anti-money-laundering record-keeping requirements.
- Gameplay and session data: Retained for three years from the date of the session, used for responsible gaming analysis and dispute resolution.
- Customer support correspondence: Retained for five years from the date of the last interaction in the relevant support thread.
- Marketing consent records: Retained until consent is withdrawn, plus three years thereafter as evidence of your consent decision.
Data Storage Location
cae67 stores player data on servers located in secure data centres. Data may be transferred to and stored in locations outside Bangladesh for the purposes of platform operation, backup, and disaster recovery. Where such transfers occur, cae67 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Data Deletion
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual. Where deletion is requested by you before the end of the applicable retention period, cae67 will assess whether the retention period can be curtailed in the circumstances. Requests for early deletion can be submitted to .
Your Data Rights
As a cae67 player, you hold several rights with respect to your personal data. These rights can be exercised at any time by contacting our support team. We will respond to all rights requests within 30 days of receipt.
Right of Access
Request a copy of all personal data cae67 holds about you, along with information about how it is used and stored.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held on your account. Account name corrections require document evidence.
Right to Erasure
Request deletion of your personal data where retention is no longer necessary, subject to legal retention obligations that may require us to keep certain records.
Right to Restrict Processing
Request that we limit how we use your data while a dispute about accuracy or lawfulness is being resolved.
Right to Data Portability
Request a structured, machine-readable export of personal data you have provided to cae67, where technically feasible.
Right to Object
Object to processing of your data for marketing purposes at any time. You may also object to processing based on legitimate interests on grounds specific to your situation.
Security Measures
Protecting player data is a core operational priority at cae67. We apply multiple layers of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure.
256-bit SSL Encryption
All data transmitted between your browser and cae67's servers is encrypted using TLS 1.3 with 256-bit AES encryption — the same standard used by international financial institutions.
Encrypted Data Storage
Sensitive data fields — including identity document images and KYC records — are encrypted at rest using AES-256. Database access is restricted to authorised personnel only, on a strict need-to-know basis.
Access Controls
Internal access to player data is governed by role-based access controls. Staff members can only access the specific data fields required for their designated function. All access events are logged and audited.
Intrusion Detection
cae67's infrastructure is monitored in real time for anomalous access patterns, brute-force attempts, and other indicators of compromise. Automated alerts and incident response procedures are in place around the clock.
Account-Level Security
Player accounts are protected by password hashing using industry-standard algorithms. Two-factor authentication is available and strongly recommended. Suspicious login attempts trigger automatic account holds pending player verification.
Regular Security Reviews
cae67 conducts regular internal security assessments and engages third-party specialists to perform independent vulnerability testing. Identified issues are remediated according to a risk-prioritised schedule.
Policy Updates & Contact
Changes to This Policy
cae67 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal obligations, or platform developments. When material changes are made, we will update the "Last Updated" date at the top of this page. Where changes are significant, we will notify registered players by email at the address associated with their account, providing at least 14 days' notice before the updated policy takes effect. Your continued use of the cae67 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not accept the updated policy, you may request account closure before the effective date.
Contacting Us About This Policy
If you have any questions, concerns, or requests related to this Privacy Policy or the way cae67 handles your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries within five business days.
Email Support
Send privacy queries to:
Use subject line: "Privacy Policy Query"
Response Times
General queries: within 5 business days
Data rights requests: within 30 days
Support: 24/7 in English (BST UTC+6)
Ready to Explore cae67?
Now that you understand how we protect your data, browse our full range of games and betting markets — all secured with 256-bit SSL encryption and available in Bangladeshi Taka.
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